You can contact your One Broker office using any of the methods below. Please note our normal hours are 9am to 5pm Monday to Friday (Excluding Bank holidays) for out of hours claims assistance visit our claims page.

If you know the name of the person you need to contact, please visit our people. To discuss, or report an incident, either contact any member of our claims team or your dedicated Claims Technician. Alternatively, please use any of the methods below.


01603 760511
Email Norwich

Lakeside 300, Old Chapel Way, Broadland Business Park, Norwich, NR7 0WG


01223 792290
Email Cambridge

First Floor, 8200 Cambridge Research Park, Beach Drive, Cambridge, CB35 9TL

Bury St Edmunds

01284 413340
Email Bury St Edmunds

Suite 11, Manchester House, 113 Northgate Street, Bury St Edmunds, IP33 1HP


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