Covid-19 Update: Our offices are closed but our teams are working remotely. All phone numbers divert to our team; visit the People page for contact details.

Thatched cottage

We specialise in the insurance of unusual homes including barn conversions and thatched or period timber framed homes. Many insurers are reluctant to offer competitive quotations for these types of home, because they are different from the norm often containing features that date back several centuries, and many are listed buildings.

We issue policies direct to homeowners and insurance brokers who select us with our partner insurer to insure the homes of their clients. The policies we issue and administer are underwritten by Aviva who are one of the leading insurers in the United Kingdom. This provides security from one of the largest insurance groups in Europe combined with our specialist service for the insurance of non-standard construction homes.

Comprehensive Insurance Service

We provide a comprehensive insurance service available to meet the particular needs of the owners of barn conversions, thatched or timber framed homes throughout the United Kingdom.

Our specialist service has earned a formidable reputation for our independent research programme, and for the publication of guides to personal safety and the conservation of period homes. These publications have been commended by the fire services and research scientists. We are able to provide you with the most recent and most effective information and advice to help you to make informed decisions about your home.

Our research has identified the need for a specialist range of services and products, which are invaluable to the conservation of thatched and timber framed homes.

These include:

  • A competitively priced internal inspection of the chimney(s) by an experienced chimney engineer using CCTV equipment to identify any potential problems that may increase the fire risk
  • A recommended panel of selected, professional chimney sweeps operating in your area, who will maintain your chimneys in a safe condition
  • The supply of specialist chemicals for the removal of chimney tar deposits, practical temperature measurement devices for monitoring flue gas temperatures and fire detection and extinguishing equipment of the type recommended by the Fire Service
  • A recommended panel of approved electrical engineers who provide an inspection service, which will identify any electrical wiring problems in your home
  • Valuations, inventories and security advice.

It is important that your home should be adequately insured, but professional valuations for insurance purposes can prove expensive. Over insurance is a waste of money, and under insurance carries the risk of insurance claims not being paid in full. We offer a competitively priced, professional building valuation service to accurately assess the rebuilding costs of your home so that you do not pay for more insurance cover than you need. The homes we insure are often centuries old and it can be difficult, even for qualified surveyors, to accurately assess their rebuilding costs. .

You will also be provided with a personalised inventory to help you to assess the value of the contents of your home.

A personal service

Although the policy is underwritten by a major insurer, we issue and administer the policy in every detail and represent your interests in all claims matters. Every aspect of our service is conducted at a personal level and you will find that it is delivered by an experienced and thoughtful team of skilled individuals who are genuinely interested in you and your home.


Their in-depth analysis of our broad-based insurance portfolio was highly thought-provoking - they saved us money too

- Adnams PLC -

We trust them to orchestrate our worldwide insurance needs in a highly complex market

- Acteon -

They understand our Industry, meet deadlines, work with us to minimize risk and provide competitive rates - everything you would expect from a professional broker

- Gipping Construction -