People

One Broker
Alison Fowler

Alison has been with us since 1995 and was 'the claims department' in the early years. She is a Senior Claims Technician responsible for looking after the claims for a dedicated client base and remains a key member of the claims department. Alison lives in Spixworth with her husband Mark and has two children.

Alison Fowler 01603 218234
Senior Claims Technician - Norwich
Amanda George

Amanda joined us in July 2014 having previously worked for Norwich Union and more recently as a claims investigator for G4S. Amanda is a keen arts and crafter and lives in Norwich with her family.

Amanda George01603 218262
Claims Technician - Norwich
Barbara Symonds

Barbara joined us in October 2005 having worked in general insurance for over 20 years. Previously she has worked at Norwich Union, GA and CGU, dealing with commercial property and liability claims, as well as domestic property, motor and personal injury. She also spent time in a commercial underwriting team. She then went on to join Cunningham Lindsey Loss Adjusters in Ipswich before taking a career break to start a family.

Barbara Symonds01223 792279
Claims Manager - Cambridge
Chris Bright

Chris joined us as a claims handler from a large local insurance broker in January 2003 and brought to us a very calming attitude and depth of knowledge to enhance our team. In 2012 he was promoted to Claims Manager. Chris is also responsible for administering the IT Systems at the Norwich office. Chris lives in Norwich with his wife Jo and in his spare time he is a DJ and plays in a rock band (Arcadia Lake), all this in addition to being a season ticket holder at Norwich City.

Chris Bright01603 218236
Claims Manager - Norwich
Daniel Hawkins

Danny joined our Claims Team from a national broker in February 2005 and looks after the claims enquiries for Jon Titlow's clients. Danny is a keen Spurs supporter and coach's local adult and youth football teams. He lives in Taverham, near Norwich with his wife Joanne and his three children.

Daniel Hawkins01603 218239
Senior Claims Technician - Norwich
Darren Easton

ACII qualified Darren has been with the business since 2007. Originally joining as the Claims Team Manager following 8 years’ insurer experience handling a wide range of claims including, motor, liability, pollution and fraud he has a wealth of expertise to offer both the business and our clients. He lives locally with his family and enjoys travel, golf and cooking in his free time.

Darren Easton01603 218238
Group Technical Claims Manager - Norwich
Emma Harrison

Emma joined us in 2000 having previously worked as an incident manager for Norwich Union and is now a Senior Claims Technician in our Claims Team. Emma lives in Hethersett with her family.

Emma Harrison01603 218237
Senior Claims Technician - Norwich
Gary Eagling

Gary joined us in April 2011, previous to this Gary worked for RBS insurance for 9 years in various home claims departments. He handled claims for such brands as Churchill & Direct Line including dealing with large loss claims up to £50000. He has over 10 years experience in the insurance industry and has also worked for Hill House Hammond Insurance Brokers both in renewals and sales before they became Norwich Union Direct. Gary holds qualifications in Art & Design, Business Studies and in September 2013 achieved the Cert CILA (Chartered Institute of Loss Adjusters) professional qualification.

Gary Eagling01223 792276
Senior Claims Technician - Cambridge
Gina Hunt

Gina joined our Claims Team in 2017 having worked in the industry for over 7 years at several leading insurers and consultancies. She has experience handling a range of claim types, varying from credit hire to motor. Outside of work, Gina enjoys keeping active by going to the gym and playing hockey.

Gina Hunt01603 218262
Claims Technician - Norwich
Jodie Watts

Jodie joined us in 2008 from a large insurer where she was dealing with commercial motor claims. She is dedicated to expanding her knowledge and is Cert CII qualified. Jodie lives on the outskirts of Norwich and in her spare time likes to indulge in a trip to a restaurant or the cinema.

Jodie Watts01603 218247
Senior Claims Technician - Norwich
Julie Ames

Julie joined us in April 2012. Prior to this she worked for General Accident for 12 years before taking a career break to have her two boys. More recently she was involved in setting up an Warranty Extension Business Unit for B2B Mobile Phone Insurance and consumer Gadgets. Julie lives in Thorpe St Andrew in Norwich.

Julie Ames01603 218235
Claims Technician - Norwich
Sophie Bengeyfield

Sophie joined our claims team in July 2017, bringing with her knowledge gained from several years working in both the household claims and motor recoveries departments at a large national insurance group. She has since expanded her portfolio to include commercial property, motor fleet and high net worth claims. Sophie is an avid writer of short stories in her spare time.

Sophie Bengeyfield01223 792278
Claims Technician - Cambridge
Tess Minns

Tess joined our claims team in 2018, having worked for a national organisation where she gained experience in a range of claim types, varying from commercial to high net worth. Tess is a good problem solver and uses these skills to help in her role within the claims team. Outside of work, Tess enjoys an active lifestyle by running and horse riding.

Tess Minns01223 792277
Claims Technician - Cambridge