Lettings Insurance Administrator, Cambridge

Reporting to: Personal Lines Team Manager

Working hours: Full Time - Monday to Friday 9am to 5pm. Initially working full time in the office, a blend of office and home working will be available in line with the company Smart Working Policy on completion of probation.

Key Responsibilities:

• Ensuring all client records and PT4 are kept up to date
• Assisting with the production of client documents relating to schemes, renewals and mid-term alterations within appropriate timescales
• Dealing with telephone, post or email queries on a daily basis
• Liaising with clients and insurers when required
• Creating client documentation
• Providing assistance with colleagues’ workloads or client queries
• Taking card payments from clients
• Setting up insurer direct debits
• Transferring data
• Maintaining an effective diary system and chasing outstanding diary entries on a daily basis
• Identifying training needs arising from day-to-day work, maintaining your own Continuous Professional Development (CPD) and ensuring that competencies are up to date
• Collating meeting notes/documents and documenting meetings and actions when required
• Ensuring all responsibilities are carried out in accordance with FCA guidelines or the current regulatory body

Requirements

• Excellent communication and organisational skills
• Previous experience of working within an administrative role would be advantageous but not essential as full training will be provided
• Strong attention to detail

How to Apply

If you are interested in the role and would like to apply, please submit a copy of your CV along with covering letter stating your current salary to recruitment@onebroker.co.uk.