Insurance Administrator, Cambridge

We are currently looking for a full time Insurance Administrator to join our Personal Lines team in our Cambridge office, located in the Cambridge Research Park.

Working Hours: This is a full time position, working 35 hour per week. Initially working full time in the office with a blend of office and home working available in line with the company Smart Working Policy upon completion of probation.

Key responsibilities

The role will include the following:

• Ensuring all client records and PT4 are kept up to date.
• Assisting with the production of documents for clients relating to schemes, renewals and mid-term alterations within appropriate timescales.
• Dealing with telephone, post or email queries on a daily basis.
• Liaising with clients and insurers when required.
• Creating client documentation.
• Providing assistance with colleagues’ workloads or client queries.
• Taking card payments from clients.
• Setting up insurer direct debits.
• Data transfers.
• Maintaining an effective diary system and chasing outstanding diary entries on a daily basis.
• Identifying any training needs arising from day-to-day work and taking responsibility for maintaining your own Continuous Professional Development (CPD) and record, ensuring competencies are kept up to date.
• Collating meeting notes and documents, documenting meeting actions when required.
• Ensuring all responsibilities are carried out in accordance with FCA guidelines or the current regulatory body.

Requirements

• Excellent communication and organisational skills.
• Previous experience of working with an administrative role would be advantageous but not essential as full training will be provided.
• Strong attention to detail.

How to apply

If you are interested in the role and would like to apply, please submit a copy of your CV along with a covering letter stating your current salary to recruitment@onebroker.co.uk.