We are currently looking for a full-time Insurance Administrator to join our Personal Lines Team in our Cambridge office. Initially working full time in the office, a blend of office and home working will be available in line with the company's Smart Working Policy on completion of probation.

The role will support the Personal Lines Director, Scheme Manager and Personal Lines Team by providing full administratative support.

Key responsibilities

The role will include the following:

  • Ensuring all client records and PT4 are kept up to date
  • Assisting with the production of documents for clients relating to schemes, renewals and mid-term alterations within appropriate timescales.
  • Dealing with telephone, post or email queries on a daily basis
  • Liaising with clients and insurers when required
  • Creating client documentation
  • Providing assistance to colleagues’ workloads/client queries
  • Taking card payments from clients
  • Setting up insurer direct debits
  • Data transfer
  • Maintaining an effective diary system and chasing outstanding diary entries on a daily basis
  • Identifying any training needs arising from day-to-day work, with responsibility to maintain own Continuous Professional Development (CPD) and record ensuring competencies are up to date.
  • Collating meeting notes/documents, documenting meetings and actions when required
  • Ensure all responsibilities are carried out in accordance with FCA guidelines or current regulatory body.
  • Excellent communication and organisational skills.
  • Previous experience of working in an administrative role would be advantageous but not essential as full training will be provided.
  • Strong attention to detail.
How to Apply

If you are interested in the role and would like to apply, please submit a copy of your CV along with a covering letter stating your current salary to recruitment@onebroker.co.uk