People

One Broker
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James Skilleter

James joined us in 2003 having worked for a local Claims Management provider. He has developed through the ranks from Account Handler to Account Executive and now manages his own portfolio of clients. James lives in Diss with his wife Maria and their two son's. He is a Spurs supporter and a keen table tennis player in the local leagues.

James Skilleter01603 218232
Account Executive - Norwich
Jeanette Pledger

Jeanette joined us in 1998 and has experience in various aspects of insurance including personal lines products and claims handling. After starting a family in 2010, Jeanette works part time in Commercial Property Insurance and deals with various managing agents. She has passed her Certificate in Insurance and is studying for a diploma in Insurance. .

Jeanette Pledger01223 792270
Broking Technician - Cambridge
Joanna Baker

Jo is a part qualified accountant and joined One Broker in 2014 having previously worked in the Insurance Industry in both accounting and claims roles. She lives locally with her family and enjoys spending time walking and gardening.

Joanna Baker01603 218251
Accounts Assistant - Norwich
Joanna Harris

Joanna joined the company in 2004. She specialises in landlord and tenant insurance and maintains a good relationship with a number of major letting agencies. She also has experience of other areas of personal lines insurance including household, motor, musical instruments and travel. She has passed her certificate in insurance and is now studying for her a diploma in insurance.

Joanna Harris01223 792264
Scheme Manager - Cambridge
Jo Grant

Joanne works within the Personal Lines division of One Broker and runs our high net worth account. She has over 10 years' experience in the insurance industry and is able to deal with motor, home & travel insurance. She has passed her certificate in insurance and is now studying for a diploma in insurance.

Joanne Grant01223 792266
Personal Insurance Advisor - Cambridge
Jodie Watts

Jodie joined us in 2008 from a large insurer where she was dealing with commercial motor claims. She is dedicated to expanding her knowledge and is Cert CII qualified. Jodie lives on the outskirts of Norwich and in her spare time likes to indulge in a trip to a restaurant or the cinema.

Jodie Watts01603 218247
Senior Claims Technician - Norwich
John Knowlden

John started the business in 1991 from offices in Silver Road, Norwich. He joined Provincial Insurance (now AXA) in 1980 as an inspector covering the whole of Norfolk. He is a keen 'Am Dram' performer and ardent Norwich City Season ticket holder. He plays golf irregularly to a reasonable level which frustrates him.

John Knowlden01603 218220
Director - Norwich
Jon Titlow

Jon's Insurance apprenticeship was served at Insurer's Eagle Star and Insurance Brokers Colebrook's before he teamed up with John Knowlden in 1992 to form Knowden Titlow Insurance Brokers. Jon is a Rugby man at heart and still supports his local team Wymondham but is also a follower of Ipswich Town. He lives in Eaton with his wife Kerry and their children.

Jon Titlow01603 218221
Non-Exec Director - Norwich
Julie Ames

Julie joined us in April 2012. Prior to this she worked for General Accident for 12 years before taking a career break to have her two boys. More recently she was involved in setting up an Warranty Extension Business Unit for B2B Mobile Phone Insurance and consumer Gadgets. Julie lives in Thorpe St Andrew in Norwich.

Julie Ames01603 218235
Claims Technician - Norwich