Since launching, One Guarantee is already making waves in the insurance and construction industries. The team has quoted over £200 million worth of commercial development, covering a range of developments across the UK, from single- storey care homes to extensive hotel casinos.
Having been featured in Insurance Age, and presenting One Guarantee products at various industry events, the team have continued to build their reputation for providing structural warranties.
One Guarantee has received positive feedback from both clients and established brokers, interested in instigating a relationship with the new warranty market entrant. The scheme has been applauded for its swift response time, personalised and friendly service, as well as competitive premiums for the comprehensive AA-rated policies offered.
Building on these successes, the future looks bright for One Guarantee with plans to expand the team’s technical services as well as launch its provision of residential warranties next year. CEO of One Broker Ltd, Robin Plaster, said "Following the launch of One Guarantee, I am delighted with the progress our commercial building warranties have made in the latent defect market. Myself and the team have made some encouraging relationships in a very short period of time, and we will strive to ensure our product offering is constantly evolving to give our clients what they need".
Further information about One Guarantee can be found at www.oneguarantee.co.uk or by ringing 01603 218 288, and asking to speak to a member of the One Guarantee team.
Published 17th October 2017
The WeLoveLettings websites have undergone improvements, enhancing users’ online experience. The update sees WeLoveLandlords, WeLoveAgents and WeLoveTenants merging under a single site, WeLoveLettings.co.uk.
All information contained on the sites will remain the same, meaning that tenants, letting agents and landlords will still be able to access content online.
Published 17th October 2017
One Broker’s WeLoveLettings team had a fantastic evening on Saturday attending Woodcock Holmes Charity Race Night. Woodcock Holmes, a main letting agent in the Peterborough area, hosted the event in aid of Peterborough Sings, a music education charity which supports three local award-winning choirs.
The Race Night saw representatives from NWBIB, part of the One Broker Group located in Cambridge Research Park, spurring on their bets as they raised money for charity. Heidi Smith, Business Development Executive, said "We’ve had a great night horsing around with Woodcock Holmes! It’s been great to support their brilliant fundraising for local charity".
Published 16th October 2017
The One Broker Group have added another trophy to their ever-growing collection after the One Guarantee team scooped a victory at a golfing day in Oxfordshire. Stuart Brown and Henry Plaster, of One Guarantee, an up and coming player in the structural warranty market, claimed the winning team position at the event, organised by CLS Risk Solutions.
Hosted at The Oxfordshire, which has seen tournaments such as the Benson & Hedges International and the Ladies English Open played on its grounds in previous years, golfers were overseen throughout the day by a PGA qualified golf professional. Outscoring fellow golfers, all of whom work in the property sector, Stuart and Henry were presented with Winning Team trophies during an evening presentation.
Stuart Brown, Account Executive heading the One Guarantee team, confessed "We went to the CLS golf day hoping to meet some new contacts in the property industry and came back with winning team trophies! A great day for One Guarantee and a great day of golf too".
(Pictured left to right: Henry Plaster and Stuart Brown)
Published 9th October 2017
The One Broker Group invests in future generations by recruiting four University Graduates.
The four individuals are local to Norwich and Cambridge, having moved back from University in various areas of the UK. Joining the ranks of the Broking and Marketing teams, the Graduates have brought with them a range of skills and experiences as well as qualifications in various degrees including Politics and English.
Henry, one of the Graduates, said "After finishing a degree in Politics, I moved back to Norfolk and started here at KTIB as an intern. Since then I have begun training as a Broking Technician and have been offered a wealth of new opportunities".
Sam, Broking Technician at the Cambridge office added "I never thought I would end up working in insurance but it has turned out to be a really interesting and challenging place to kick start my career".
Group HR Manager of the One Broker Group, Samantha Read, said "Here in the One Broker Group, we see the value of investing in young people and the fact that in the last year we have recruited four Graduates shows that we are putting that belief into practice".
(Pictured left to right: Sam McCausland, Emily Bridges, Henry Plaster and Louise Utting)
Published 5th October 2017
On Friday, KTIB, part of the One Broker Group, tee’d off at Barnham Broom in Norfolk for a day of golf. In celebration of KTIB’s clients, the event demonstrated One Broker’s fore-sight to know that what makes a good insurance broker is the strong relationships that are built between clients and staff.
The day saw 30 golfers competing for 4 top prizes, including team and individual categories. John Knowlden, Director at KTIB, said, "It was a tough start on the course due to wet conditions, but the competitive spirit was certainly alive and it has been a great opportunity to catch up with clients".
Dinner was warmly received by attendees after a long day on the course - competitor’s driving ambition to win certainly left room in their stomachs! Alongside the two-course meal, a Charity Raffle was held, organised by One Broker in support of its Charity of the Year, Blood Bikes. Prizes included donations from Barnham Broom, Richard Hughes Cookery School, a massage treatment and a ride in a small aircraft along the Norfolk and Suffolk coast.
(Pictured Left to Right: 'The winning team' - Darren Easton, Andrew Laws, Jon Titlow and Chris Brient.)
Published 2nd October 2017
One Broker staff raised a slice this morning in support of Macmillan’s Coffee Morning. The event, organised by Macmillan Cancer Support, 'the world’s largest coffee morning', saw staff from the One Broker Group bring in baked goods to sell and fundraise money for the charity.
A particular hit was a beautiful creation made by Karen, last year’s winner of the Norwich office’s very own Bake Off competition.
Charlotte, from NWBIB in Cambridge, commented "it was really enjoyable tasting all the lovely cakes, biscuits and pastries brought in by staff. I hope we raised lots of money for such a good cause as Macmillan Cancer Support".
So far across the group we have raised over £200 with money still coming in.
(Picture: Jeanette Pledger)
Published 29th September 2017
On the 20th and 21st of September KTIB Ambulance attended the Emergency Services Show in Birmingham. The show was visited by members key to the emergency services sectors with many stands represented by leading medical suppliers.
Supporting the Independent Ambulance Association (IAA) on their Show stand, Rob Rowley from KTIB Ambulance attended the event, capitalising on the brilliant opportunity to meet clients face to face. The scheme, which specialises in meeting the insurance needs of private ambulance businesses, prides itself on its customer service and its ability to work in close partnership with clients to fully understand the complex requirements of their business.
Rob, Scheme Manager of KTIB Ambulance, commented "It was a really brilliant day to meet so many enthusiastic show goers at the event, as well as matching a few names to faces. KTIB Ambulance has always and will always be about delivering insurance in a friendly, competent manner and I feel that the ESS show really reinforced that philosophy".
(Picture Left to right: Alan Howson, Executive Chairman at the Independent Ambulance Association and Rob Rowley, Broking Executive KTIB Ambulance)
Published 28th September 2017
The One Broker Group has entered three candidates into the insurance world’s answer to The Apprentice. Organised by Insurance Age and Axa, Broker Apprentice will feature several episodes of candidates, put forward by insurance companies from across the country, competing in tasks to secure their victory.
If the 3 candidates, Henry from KTIB, Sam from NWBIB Ltd and Ed from Gibbs Denley Insurance Services Ltd, successfully pass the interview rounds, they will join filming in London this Autumn. The competition aims to promote new broker talent and will test the chosen brokers on their knowledge and business acumen. The winner of Broker Apprentice will be invited to attend an exclusive course hosted at a chateau in France where they will take part in Axa’s CII accredited Broker Future seminar in 2018.
Ed, the candidate nominated from Gibbs Denley Insurance Services, said "I’m really excited to get involved with Broker Apprentice. While I think it will be a really fun experience, it will also be a great learning opportunity and one which I plan to make the most of".
Samantha Read, HR Manager of the One Broker Group, continued "It is great to nurture those new to insurance and One Broker are proud to have three such high calibre entrants".
(Pictured left to right: Henry Plaster, Ed George and Sam McCausland)
KTIB is a trading style of Knowlden Titlow Insurance Brokers Ltd. | Gibbs Denley Insurance Services Ltd, Knowlden Titlow Insurance Brokers Ltd and NWBIB Ltd are Authorised and regulated by the Financial Conduct Authority. All entities are part of the One Broker Group.
Published 22nd September 2017
On Saturday the 9th of September, the One Broker Group anchored up in Cambridge to attend the 2017 Dragon Boat Festival in anticipation of the launch of its new scheme, We Love Paddlers. The scheme will cover the insurance needs of a range of vessels, from kayaks to canoes, including Dragon Boats.
The festival was organised to raise money for Cambridge’s Addenbrookes Charitable Trust (ACT), a charity based just 10 miles from One Broker’s Cambridge office. Taking place in Fen Ditton, the River Cam came alive with colour as several of the traditional Chinese boats lined up upon the water.
The tailor-made policy provided by We Love Paddlers for dragon boats will include cover for theft, accidental damage, fire damage and loss. Luckily on Saturday no dragon boats were harmed in the racing festivities!
Published 11th September 2017
Course-u-can, a trading style of Gibbs Denley Insurance Services Ltd (GDIS), a part of The One Broker Group, attended StudyWorld 2017 in London on the 4th-6th of September. The event provided the opportunity to Promote Course-u-can’s range of insurance solutions for Language Schools, Students and Host Families. The StudyWorld event, attended by education providers, suppliers and stakeholders from around the world, took place at the QEII centre in Westminster.
This year the event focussed on promoting UK education exporters to external buyers from around the world, a fantastic opportunity for Course-u-can which provides protective cover for international students and host families. In addition, the scheme provides cover for English Language Schools, tied up under the scheme name 'Schoolsguard'.
Elaine Pink, Marketing and Development Manager at GDIS, commented "I have been doing this event for over 25 years so find it a great place to network and meet clients".
Robin Plaster, CEO of the One Broker Group Ltd, added "Attending such an excellent event for this sector has been invaluable".
Published 6th September 2017
Staff at the One Broker Group have been busy this August, collecting donations, volunteering their time and lending support to local charities.
Following the success of collecting donations for local Foodbanks last winter, a mountain of tinned baked beans, pasta pots, toothpaste and toilet rolls were collected again this summer to help those in need of living essentials. Each of the 5 offices, all of which are part of the One Broker Group, in Norwich, Cambridge, Swavesey, Bury St. Edmunds and Hertfordshire, were involved in the collection and the donations will be allocated to Food Banks in nearby areas.
Staff also got involved with Food (and Fun) In School Holidays, abbreviated to FISH, which was organised by Norwich Foodbank. Each week 2 members from the Norwich office volunteered their time at a local school, where the children were given a healthy, nutritious lunch and entertained with activities including a water fight!
To top it off, an incredible £400 was raised in support of the One Broker Group’s Charity of the Year, Blood Bikes. Through collecting money from Run Norwich sponsorship and other staff led activities, many individuals from around the region will benefit from the charities commitment to delivering blood products to hospitals around East England.
Allison Partlett, Director at PJW in Hertfordshire, said "It’s great to be part of such a giving company. We have had a lot of fun taking part in the charity appeals and look forwards to continuing our support in the future!".
Published 1st September 2017
On Sunday the 6th of August, 2 of One Broker’s own completed 10k at Run Norwich. In aid of our Charity of the Year, Blood Bikes, the duo raised over £300 for the organisation, with donations still being collected.
The race kicked off at Gentleman’s Walk in Norwich’s city centre, metres from the finish line outside City Hall. A stretch of 10 kilometres, encompassing Carrow Road, Rose Lane and the beautiful Cathedral grounds, was covered by the runners.
Proudly wearing their red Blood Bikes running vests, Ashley Jones and Emily Bridges both beat their target race times, collectively raising £320 (and counting) for Blood Bikes. The organisation is a non-government funded charity which completes an essential role in delivering blood products and donated breast milk to NHS services outside of working hours.
Group Financial Controller Ashley Jones, who finished the race in an impressive 53 minutes, said "I had a lot of fun running round the course, helped along by the shouts of support from the crowd and fellow Blood Bike runners. The free Adnams beer at the end of the race was also a very good incentive to keep me going!".
(Pictured left to right: Ashley Jones and Emily Bridges)
Published 18th August 2017
Gibbs Denley Insurance Services Ltd (GDIS) becomes part of the One Broker Group. One Broker is in the Top 100 largest independent insurance brokers in the UK and is on course to enter the top 25 within the next 5 years.
GDIS will continue to operate as normal and there will be no immediate changes to the business. The management team at GDIS is committed to maintaining the high quality of customer service that it’s renowned for. Being part of the One Broker Group will give GDIS greater weight within the market and a stronger negotiating position with insurers in the future.
Director Paul Gibbs said, "We have entered into this as the next step in the evolution of our broking services. The insurance market is constantly developing and it is important to us that we remain ahead of these changes and put ourselves in the strongest position possible to serve both our customers and our staff going forward. We are delighted to be joining a highly respected company that shares our values and vision,and we look forward to working with them."
Robin Plaster CEO of One Broker Group commented, "We are absolutely delighted to welcome Gibbs Denley Insurance Services to the One Broker Group. This deal further reinforces our commitment to Cambridge and provides us with an excellent platform to expand our products and services across the region".
Gibbs Denley Insurance Services Ltd will continue to work from the same locations in Swavesey and Bury St Edmunds and it will very much be "business as usual" as far as customers are concerned.
(Pictured left to right: Paul Gibbs and Robin Plaster)
Published 15th August 2017
On Thursday 6th July 2017, KTIB- part of the One Broker Group- attended the second Adnams Supply Chain Conference and Awards held at The Enterprise Centre at The University of East Anglia.
After scooping last year’s "Integrity in All We Do" award, KTIB were delighted to receive the 2017 "Pride & Passion" accolade at the prestigious event attended by 50 suppliers from across Europe.
Andrew Brooks, Head of Supply Chain & Procurement, and Karen Hester, Chief Operating Officer of Adnams, presented the trophy to Scott Jarvis and Kerry Patterson from KTIB.
The award focussed on what makes us proud and reflects the importance KTIB places on its own staff, its range of products and the conduct of its suppliers.
As Scott Jarvis, Director of KTIB commented "the conference provides a fantastic platform to bring together and recognise the core values that each supplier to Adnams share. To be recognised again, partake in the workshops and listen to the key note speakers is a truly enriching experience".
(Photo supplied care of Adnams PLC. Pictured left to right: Andrew Brooks, Scott Jarvis, Kerry Patterson and Karen Hester)
Published 18th July 2017
Following a staff vote for a local charity, the One Broker group is supporting Blood Bikes as its Charity of the Year.
The organisation is run entirely by unpaid volunteers and specialises in transporting blood, medical equipment and donated breast milk to NHS patients, providing an essential, life-saving service. Blood Bikes serves the communities of East Anglia.
Following the news of being nominated as One Broker Charity of the Year, Cindy Dickerson, Chairman of the Cambridge area of Blood Bikes, said "The Bloodrunners are delighted to have been selected by the employees of One Broker as its chosen Charity and we are looking forward to working closely together. This year we hit our 4000th run since starting in 2010, a very important achievement for us".
Norfolk branch Treasurer, Keith Grisedale’s comments emphasised this "The need for SERV Norfolk’s services has grown from 60 runs in 2011 to over 1000 last year and I expect it to be nearly 1500 this year so support from businesses like One Broker is crucial".
Managing Director, Robin Plaster, added "It’s great to be supporting Blood Bikes, especially as they are local to our three offices. One Broker likes to be part of the community and the team is excited to really get involved".
To find out more about the Blood Bikes, visit www.bloodbikes.org.uk.
Published 7th June 2017
On Sunday the 4th of June, One Broker’s very own Famous 5 cycled the Norwich 50/100, raising money for the British Heart Foundation, the event organiser’s selected charity.
Setting off from The Forum, they headed off in the direction of Holkham Hall, taking in the dazzling North Norfolk coastline including Walcott, Mundesley and Sheringham before circling back through picturesque landscapes to Aylsham. Crossing the finish line in the early afternoon at Norwich’s Bishopsgate, the cyclists looked understandably weary following their 7 hour ride but appeared to have enjoyed their day.
Henry Plaster, Trainee Broking Technician who is currently working on a new scheme for the One Broker group, One Guarantee, said "At times it was tough going but we have had a brilliant day. Cycling in our One Broker jerseys while raising money for the British Heart Foundation has been really gratifying but I must say that when I go back to work tomorrow, I’ll be avoiding the stairs!".
(Pictured left to right: Danny Hawkins, Hugo Plaster, Henry Plaster, Andy Wilson and Ian Limeburner)
Published 5th June 2017
One of East Anglia’s most noted insurance broking groups, One Broker, has donated £813 to the Papworth Trust, a charity that supports the lives of thousands of individuals with disabilities.
The cheque was presented to the Trust by Director, Phil Thorpe, representing NWBIB Ltd in Cambridge who are part of the One Broker Group. Handing over the donation in the glorious garden in the Cambridge Centre, he said: "It is a very proud moment in our history to be supporting a charity that does such amazing work in the local area, right on the door step of our office". The funds were raised by the company’s WeLoveTenants scheme, with £1 being donated to Papworth for every new policy that was bought online.
Founded 100 years ago in Cambridge as a centre to manage tuberculosis, the Papworth Trust has worked continuously with disabled individuals, supporting thousands of people, their families, and carers over the years. Offering a range of activities, including everything from cooking and cake decorating, to film making and song writing, the Trust’s Cambridge Centre on Hawthorne Way offers a retreat of fun and entertainment to people with physical, learning or sensory disabilities.
Jo Revitt, Corporate Partnership Fundraiser at Papworth Trust, said: "We are very grateful to everyone connected with One Broker for this very kind and generous way of supporting disabled people living in their community."
(Pictured left to right: Dave Gooderham and Phil Thorpe)
Published 2nd June 2017
One Broker would like to say a big thank you to all staff who took part in fundraising activities for Comic Relief 2017.
Staff took part in a range of activities during the week including donating food for bake sales, testing their knowledge with a general knowledge quiz and wearing red on Red Nose Day. Activities were held across it’s Cambridge, Hertfordshire and Norwich sites, with the team collectively raising £200 for the charity.
Published 27th March 2017
On 27 February, the Lord Chancellor confirmed that the Discount Rate, a key component of this calculation concerning future costs, is to be reduced from the current level of 2.5% to -0.75%. The change takes effect from 20 March 2017 and will have a significant impact on the cost of the most serious injury claims. A leading Insurance Company has predicted the overall cost to the industry on all impacted claims outstanding at 20 March is to be £7bn, with a further additional annual cost of around £1.2bn thereafter.
The change will impact the cost of insurance for products which cover injury claims, mainly Commercial Motor, Employers’, Public and Products Liability insurance. The precise impact will vary depending on a range of factors. But we expect most insurers and particularly those with a large motor based book to increase prices to help cover the cost of these changes. As yet we are uncertain by how much, but increases are expected.
Insurers are engaging with Government to make sure they understand the effect this decision will have on millions of people. Following a meeting between the Chancellor and industry leaders, we welcome their commitment to review the process.
Insurers will continue to make their voice heard to ensure that in the future, personal injury discount rates are set at a level that is fair to both the injured and businesses.
Rest assured we will be ensuring any effect of this proposed change will be minimised as much as possible and we will strive to ensure that clients premiums remain competitive. We will discuss these changes when we see you next, but if you wanted to get clarification now please contact your Account Executive.
Published 17th March 2017
One Broker Ltd has welcomed Samantha Read as their Group HR Manager. Samantha boasts over a decade of HR experience a degree in HR management and is part CIPD qualified in addition to a background of HR within the insurance sector. Robin Plaster CEO said "Samantha is the latest member to be welcomed into the group, she is exactly what we need in the team to push forwards our future development plans. One Broker has seen a substantial increase in staff over the past few months going from strength to strength in the Insurance broking arena."
(Pictured left to right: Robin Plaster and Samantha Read)
*Insurance Age Top 100 Independent Insurance Brokers 2016
Published 13th January 2017
2016 was another super year for One Broker seeing Insurance Age ranking us in its Top 100 Independent Insurance Brokers list again as well as becoming a member of the Future 50 and a finalist for Insurance Age Commercial Insurance Broker of the Year. We now have a business development team for the group to help with our long-term development and have recruited a top flight Financial Controller.
NWBIB Ltd launched WeLoveMusicians aimed at professional and non-professional musicians and the WeLoveLettings team were finalists in the Landlord and Lettings Awards. Meanwhile KTIB won the prestigious Adnams Supply Chain 'Integrity in all we do' Award and became a corporate partner for the Norwich Theatre Royal.
In addition to all our business successes we have also contributed to a number of charity events including a Children In Need Bake off across the One Broker group, donations of food and time to 3 separate food banks and Walking with the Wounded. We have also started donating £1 to the Papworth Trust for every new WeLoveTenants policy bought online as well as continuing our support of East Coast Truckers to whom we donated £2,684.00.
We’re looking forward to an even more exciting 2017.
"I would like to wish all of our wonderful clients a very Happy and prosperous New Year. We feel extremely privileged to be your Insurance Broker and look forward to working with you in 2017".
Robin Plaster, Managing Director
Published 4th January 2017
Staff across the One Broker group took part in hands on activities for the homeless, wrapping Christmas presents and making up food boxes. Charlotte Chase one of the Cambridge team said "All I want to do is make a homeless person smile at Christmas time". All offices delivered donations to their local Foodbanks in Norwich, Cambridge and Harlow. Ashley Jones Group Financial Controller said "It's great to be able to give our staff time to Charity, especially at this time of year".
(Pictured left to right: Caroline Jobson, Karen Wilson and Julie Ames)
Published 22nd December 2016
One Broker Ltd has gone from strength to strength since its formation in 2010 and is now one of the largest Insurance Broking Groups in East Anglia. A Business Development team has been recruited to help take the company to the next level.
Michelle Dobson-Jones who heads up the team said "It’s great to be involved, I am confident this is only the beginning and the team can’t wait to get stuck into the role." CEO Robin Plaster continued "Business development is key to our strategy and having this resource is a real asset to the group".
The team will be working across award winning One Broker Ltd helping to promote the different businesses, KTIB in Norwich, NWBIB in Cambridge and PJW in Bishops Stortford. One Broker Ltd ranks in the top 75 Independent Commercial Insurance Brokers in the UK*.
(Pictured left to right: Linsey Watts, Robin Plaster, Michelle Dobson-Jones, Jo Masters)
*Insurance Age Top 100 Independent Insurance Brokers 2015
Published 6th November 2016
We are very excited to announce that One Broker has secured a place in the finals for the Insurance Age UK Broker Awards 2016. To be shortlisted under the Commercial lines broker of the year category we have been recognised as a broker who has excelled in the tough economic environment.
Robin Plaster CEO of One Broker said, it is a real testament to the quality of staff and the work they do across One Broker that has helped achieve this shortlisting I am really excited and can’t wait to find out the results.
The winner of the award will be announced on the 16th September at The Brewery, London.
Without further ado, here are the results: View shortlist
Published 5th August 2016
One Broker Ltd has gone from strength to strength since its formation in 2010 and is now one of the largest Insurance Broking Groups in East Anglia. Ashley Jones has joined them as Group Financial Controller, having previously worked for one of London’s top law firms. Originally from Lowestoft, Ashley is based in One Brokers contemporary head office in Norwich on the Broadland Business Park. Ashley has nearly a decade of hands-on experience as a fully qualified accountant. He is very excited to be joining the business and is looking forward to the new challenge. CEO Robin Plaster said “as soon as I met Ashley I knew he was the right person to help take the business forward to the next level”.
One Broker Ltd is made up of KTIB in Norwich, NWBIB in Cambridge and PJW in Bishops Stortford and ranks in the top 75 Independent Commercial Insurance Brokers in the UK.*
(Pictured left to right: Ashley Jones and Robin Plaster)
*Insurance Age Top 100 Independent Insurance Brokers 2015
Published 20th July 2016
Insurance Age has just published the Top 100 Independent Insurance Brokers for 2015 and we are delighted to see that One Broker Ltd has moved up to number 41 in the rankings!
Our dynamic approach to doing business combined with our success in integrating acquisitions is putting us on track to achieve our aim of becoming a top 20 independent broker within the next 5 years.
Chief Executive of One Broker Robin Plaster commented "One Broker’s subsidiaries, KTIB, NWBIB and PJW, I believe are widely recognised as three of the most professional and technically competent insurance brokers in the UK, I feel that they consistently outperform other brokers. A huge well done to the staff of all three firms whose outstanding contribution has enabled us to get to this position. I can’t wait to see the results next year".
Published 18th November 2015